Glossary
Internal language that recurs across both narratives.
- Admiral View
- Tier 2 portfolio dashboard
- The single screen across all child-MSP brands showing security attach rate, average deal value, deal velocity, and Insurance Health Score. v0.4 in May; v1.0 ships September 2026.
- Beakon
- AI agent inside the platform
- Watches what each user is doing in real time and coaches them through every BOATS stage of moving a prospect through their pipeline. The 1:1 layer that scales without human attention.
- BOATS
- ThreatCaptain's sales methodology
- B — Build the Opportunity (lead identification). O — Open the Conversation (financial impact framing). A — Accelerate with Business Impact (Risk Likelihood Simulator). T — Tell the Story (one-page proposal). S — Smooth Sailing (long-term relationship).
- Captain's Table
- TC's executive program
- Featured-BD content channel and annual summit. Featured customers anchor distro AM enablement and source new whale conversations.
- Insurance Health Scoreaka IHS, Insurance Health Score (IHS)
- Carrier-grade score, 350–850
- The score cyber insurance carriers actually use to price a policy. Higher = better posture, cheaper premiums, cleaner payouts.
- Maiden Voyage
- TC's 10-business-day guided trial
- Bookended by two 60-minute Monday cohort calls (Day 0 Kickoff, Day 14 Outcomes). Four office-hours sessions Tue/Thu both weeks. Beakon coaches in-product. Pro Services is the only paid path beyond that.
- MFN clause
- Most-favored-nation
- Whale negotiates that any better commercial terms TC gives a similar deal in the next 24 months automatically apply to them.
- Pax8
- Distribution partner
- MSP-channel distributor. Twelve regional account managers give Vicky access to roughly 1,400 MSPs through warm AM relationships.
- Pro Services
- The only paid 1:1 path
- Anything beyond the two Mondays + four office hours of a Maiden Voyage requires Pro Services. Solei and Kerry co-scope. Paid up front.
- Risk Likelihood Simulator
- Live financial breach modeling
- Live tool that turns a static expected-loss number into a dynamic conversation. Drag in security controls; watch Shield %, recovery time, and dollar exposure move in real time.
- Shield %
- Defense coverage across MITRE ATT&CK
- Share of MITRE ATT&CK techniques an attacker would attempt that the client currently has any defense against. Inverted, it becomes attack-success likelihood.
- SOC 2
- Security attestation
- Type I attestation in progress at TC (target July 2026), formal Type II report on track for July 2027. Required artifact for whale CISO sign-off.
- Threat Academy
- TC's curriculum library
- Levels 1–4. Level 1 BOATS overview, Level 2 Open the Conversation, Levels 3–4 advanced. Surfaced in-context by Beakon when an MSP hits the relevant stage.
- Type 2 deal
- Multi-brand rollup whale
- Whale archetype: a parent entity (often PE-backed) with multiple brand-level MSPs. Pricing = platform fee ($7.5K–$20K/mo) + per-brand fee ($500–$1,000/mo) + AI credits.